Epic EHR Support, Advisory, & Consulting Services

HPG’s Epic Consulting services meet the needs of a growing number of hospitals, health systems, ambulatory clinics and other healthcare organizations transitioning to or implementing Epic technology.

Our Epic-certified consultants provide equal parts strategy and advisory services with hands-on experience for effective implementation and support across all of your Epic projects. With our deep EHR expertise, we are well positioned to provide a smooth and seamless experience from start to finish, whether your project involves a new Epic installation, an Epic transition project, or Epic module expansions and integrations.

We partner with you for all Epic solutions: new project implementations, specific application installs, support services, and advisory services.  Our Epic services include Inpatient, Ambulatory, Revenue Cycle, Reporting, Honor Roll, Gold Stars, and more.  Our experts understand highly customized Epic environments and leverage their extensive expertise to develop solutions that meet your organization’s strategic goals. Long after we leave your organization, your investment should continue to grow.

HPG is your one-stop source for everything from maintenance and staff augmentation to comprehensive Epic outsourcing solutions. We integrate and optimize Epic technology for stronger performance across your enterprise.

The Top Benefits of Epic EHR for Healthcare Organizations infographic

Epic and HPG:

A Successful Partnership

A dedicated Epic consultant from HPG fulfills key roles on your EHR projects through every phase of implementation and beyond:

  • Epic-certified Consultants
  • PMP-certified Project Managers
  • Project/Team Leaders
  • Epic Refuel
  • Conversion/Interface Leaders
  • Business Intelligence (BI) and Data Analytics
  • Bridges Interface Analyst
  • Application Testing and Script Development
  • Pre-Go-Live Training and Go-Live Support
  • Data Migration
  • Support Service Desk
  • Community Connect

Specializing in all Epic Modules

Our Epic-certified consultants have deep knowledge in Epic software modules and end-user impact to ensure optimal performance, including:

  • ASAP
  • Anesthesia
  • Beacon
  • Beaker
  • Bones
  • Bridges
  • Bugsy
  • Caboodle
  • Cadence
  • Canto
  • Chronicles
  • Clarity / Epic Reporting Manager
  • Comfort (Palliative Care)
  • Community Connect
  • Cupid
  • Dorothy (Home Care)
  • EpicCare Ambulatory
  • EpicCare Home Health
  • EpicCare Inpatient (ClinDoc)
  • Epic Link
  • Haiku
  • HIM
  • Kaleidoscope
  • MyChart
  • OpTime
  • Orders
  • Phoenix
  • Prelude
  • Radiant
  • Resolute – Hospital and Professional Billing
  • Stork
  • Tapestry
  • Willow – Inpatient and Ambulatory

We welcome the opportunity to show you what makes us leading experts in EMR / EHR planning, consulting, project management, go-live support and so much more. Click below to contact us to discuss supplemental solutions and other project details.

Our Epic EHR Services

HPG offers a unique and comprehensive approach to Epic EHR integration for healthcare providers. As experienced healthcare IT partners, we know exactly what you need to hit the ground running with Epic’s advanced EHR integration.

Epic Implementation & Customization

We custom-tailor your Epic EHR workflow to help you achieve efficiency and prepare for smooth integration with your practice’s other third-party healthcare applications. We also provide comprehensive go-live support for a seamless software transition.

Epic Optimization & Performance Enhancement

We don’t just install, we help you optimize. HPG can guide your team in addressing workflow inefficiencies and improving system speed using Epic’s enhanced EHR features. We can help you reduce administrative burden through automated processes and enhance provider experience with streamlined processes.

Epic Training & User Adoption

With every new software introduction, your team will need training and time to adopt the new system. We can help. HPG provides role-based training programs for clinicians, nurses, and IT teams as we introduce Epic EHR to your workflow. We also host hands-on workshops, real-time support, and ongoing education services. We find this type of support ensures smoother adoption and helps keep staff up to date with Epic features.

Epic Reporting & Advanced Analytics

Master your healthcare data with custom dashboards and predictive analysis that will inform more insightful decision-making. Unlock real-time patient tracking, financial analysis, and adaptive reports to enhance your operational improvements. We can also ensure that all healthcare data reporting conforms with regulatory and compliance requirements within the healthcare industry standards.

Epic System Upgrades & Migrations

HPG will help you achieve seamless Epic version upgrades and ensure minimal downtime. We facilitate secure data migration from legacy systems, giving you access to cloud and hybrid deployment options to future-proof your healthcare software system.

The HPG Approach to Epic Success

How do we ensure your success with Epic EHR integration? Our four-step process can neatly summarize a tried and true approach to integration and optimization for our healthcare organization clients.

  • Step 1: Discovery & System Assessment
    • We assess your existing system and determine the best route for comprehensive Epic EHR integration.
  • Step 2: Customization & Integration
    • We enact a customized implementation process, integrating Epic electronic health records into your healthcare software environment and digital workflow.
  • Step 3: Deployment & User Training
    • We provide training for providers and admins to streamline Epic EHR adoption and the realization of its benefits.
  • Step 4: Continuous Optimization & Support
    • We provide continuous support and optimization services to ensure your facility always gets the best performance from your Epic EHR system.

Why Epic EHR?

Epic is a leading Electronic Health Records (EHR) system that is widely used throughout the healthcare industry. Epic EHR offers powerful tools for patient data management, interoperability, and valuable data analytics. While Epic provides unmatched efficiency once part of your healthcare workflow, it’s also common for organizations to struggle with implementation challenges. Without the right setup and training, you may face workflow inefficiencies and integration hurdles.

HPG provides expert Epic consulting, implementation, and optimization services paired with ongoing support to help healthcare organizations leverage the full scope of benefits provided by Epic EHR and neatly side-step common challenges.

The Benefits & Challenges of Epic EHR

Epic EHR provides a wide range of benefits for healthcare organizations and a landscape of challenges that you can overcome with foresight and expert implementation.

  • Comprehensive Patient Data Management – Epic EHR offers a centralized system with real-time access to EHR documents and data.
  • Interoperability & System Integration – Enjoy seamless data exchange between other healthcare software solutions and third-party applications.
  • Advanced Analytics & Reporting – Dive into more informed decision-making with custom dashboards presenting real-time data in advanced analytics and reporting.
  • Scalability & Customization – Epic EHR can be adapted for any healthcare team and scales to any size, from small clinics and private practices to large hospital networks.
  • Security & Compliance – Epic EHR has HIPAA compliance built-in with integral encryption and automated regulatory tracking.

Why Choose HPG for Epic EHR Services?

Why should you choose HPG to handle your Epic EHR integration and ongoing support? We are healthcare IT specialists and certified Epic consultants. We are proud to maintain a proven track record of successful Epic implementations. HPG offers tailored solutions for hospitals, clinics, and specialty services, ensuring that your Epic EHR implementation is perfectly suited to the needs of your organization, team, and workflow.

Lastly, we are dedicated to providing more than just initial installation. We empower every client with end-to-end support from the initial planning phase to long-term optimization.

Need help navigating Epic EHR? Our certified experts ensure a seamless experience! Contact us today.